DISTANCE SALES AGREEMENT

1. Parties

Seller:

• Trade Name: Lentark Enerji Kontrol Sistemleri - Harun Yaşar KÖSE

• Address: Topçular Mah. Osmangazi Cad. No: 2 İç Kapı No: 18, Eyüpsultan / Istanbul, Türkiye

• Phone: +90 539 874 81 98

• Email: info@lentark.com

• Website: www.lentarkstore.com

 

Buyer:

• Name/Surname or Title: [To be completed with the Buyer information provided during checkout]

• Billing Address: [To be completed with the Buyer billing information]

• Delivery Address: [To be completed with the delivery information, if different]

• Phone: [To be completed with the Buyer contact information]

• Email: [To be completed with the Buyer contact information]

 

2. Definitions

For the purposes of this Agreement, the following terms shall have the meanings below:

 

• Agreement: This Distance Sales Agreement concluded electronically between the Seller and the Buyer.

• Buyer: The consumer or customer who places an order through Lentarkstore.com and accepts this Agreement electronically.

• Seller: Lentark Enerji Kontrol Sistemleri - Harun Yaşar KÖSE.

• Website: Lentarkstore.com and its related online pages, checkout functions, product pages, and order interfaces.

• Product: The electronic module, development board, accessory, documentation-related item, digital content, service, or other product offered for sale through the Website and selected by the Buyer.

• Order: The product, quantity, delivery information, payment method, invoice information, and other transaction details confirmed by the Buyer through the Website.

• Legislation: The applicable consumer protection, distance sales, electronic commerce, tax, payment, and personal data protection legislation of the Republic of Türkiye, including mandatory rules applicable to the transaction.

 

3. Subject of the Agreement

This Agreement regulates the rights and obligations of the Seller and the Buyer concerning the sale, payment, invoicing, delivery, cancellation, return, refund, and after-sales processes of the Product ordered electronically through the Website.

 

The Product information, quantity, unit price, total price, tax, shipping fee, payment method, invoice information, delivery address, and other order-specific details are shown to the Buyer during checkout and/or in the order confirmation records. These order-specific details form an integral part of this Agreement.

 

4. Product and Order Information

The basic characteristics of the Product are presented on the relevant product page, technical documentation, checkout screen, and/or order confirmation. Product images may be representative unless expressly stated otherwise.

 

For electronic modules, development boards, and technical products, the Buyer is responsible for reviewing the product description, technical specifications, electrical ratings, compatibility notes, documentation, and intended-use limitations before completing the order.

 

Order-specific information may include the following:

 

• Product name, model, revision, quantity, and selected options where applicable.

• Unit price, taxes, shipping fee, discounts, and total amount payable.

• Payment method and payment confirmation details.

• Invoice details and delivery address.

• Delivery method, estimated delivery period, and shipping/cargo information where available.

 

5. Price, Payment and Invoicing

The final price payable by the Buyer, including applicable taxes, shipping charges, and other specified costs, is displayed during checkout before the order is confirmed.

 

Payment may be made through the payment methods made available on the Website, including authorized payment service providers, banks, electronic payment institutions, wire transfer/EFT, or other payment methods supported by the Seller.

 

The Seller is not obliged to process or deliver an order until payment confirmation has been received or the payment method has been verified. The Seller may cancel or suspend an order where payment cannot be confirmed, fraud or misuse is suspected, incorrect information is provided, or legal or technical reasons prevent fulfillment.

 

Invoices are issued based on the billing information provided by the Buyer. The Buyer is responsible for ensuring that billing information is accurate and complete.

 

6. Delivery

Products are delivered to the delivery address provided by the Buyer during checkout or to the person/entity designated by the Buyer. The Buyer is responsible for providing accurate and complete delivery information.

 

The Seller shall deliver the Product within the period indicated during the order process and in any case within the maximum period required by applicable legislation, unless the Buyer agrees otherwise or unless performance becomes impossible due to reasons beyond the Seller’s control.

 

Delivery times may vary depending on product availability, order preparation, shipping company operations, destination, public holidays, customs procedures where applicable, and force majeure events.

 

If delivery becomes impossible, the Seller shall inform the Buyer within the period required by applicable legislation and refund any collected payment in accordance with applicable rules.

 

7. Inspection Upon Delivery

The Buyer is advised to inspect the package at the time of delivery and, where possible, request a damage report from the shipping/cargo company if the package appears damaged, opened, crushed, torn, wet, or otherwise suspicious.

 

Acceptance of delivery does not remove or restrict the Buyer’s mandatory rights arising from consumer protection legislation, defective goods provisions, warranty rules, or other applicable law. Any delivery damage, missing item, wrong product, or defect should be reported to the Seller as soon as reasonably possible through the contact channels provided in this Agreement.

 

8. Right of Withdrawal

Where the Buyer qualifies as a consumer and the transaction falls within the scope of applicable distance sales legislation, the Buyer has the right to withdraw from the Agreement within fourteen (14) days without giving any reason and without paying any penalty, except for costs that may lawfully be charged under applicable legislation.

 

For goods, the withdrawal period generally starts on the date when the Buyer or a third party designated by the Buyer receives the Product. For services, the withdrawal period generally starts on the date the Agreement is concluded. The Buyer may also exercise the right of withdrawal during the period between the conclusion of the Agreement and the delivery of the Product, where applicable.

 

To exercise the right of withdrawal, the Buyer must notify the Seller within the withdrawal period through email, written notice, the relevant return/withdrawal form, or another durable medium made available by the Seller.

 

9. Return Procedure After Withdrawal

After exercising the right of withdrawal, the Buyer must return the Product to the Seller within the period required by applicable legislation and in accordance with the return instructions communicated by the Seller or published in the Return and Refund Policy.

 

The Product should be returned together with its invoice, original packaging where reasonably possible, accessories, standard components, manuals, certificates, documentation, and any promotional items supplied with the Product.

 

The Buyer is responsible for using reasonable care when examining the Product. If the Product has been used beyond what is necessary to establish its nature, characteristics, and functioning, or if its value has decreased due to the Buyer’s fault, the Seller may exercise its rights under applicable legislation.

 

Return and refund details may also be governed by the Return and Refund Policy published on Lentarkstore.com, provided that such policy does not restrict mandatory consumer rights.

 

10. Refunds

Where the right of withdrawal is validly exercised, the Seller shall refund the payments received from the Buyer within the period and scope required by applicable legislation. Refunds are generally made using the same payment method used by the Buyer unless otherwise agreed and legally permitted.

 

Refund timing may also depend on the payment service provider, bank, card issuer, or financial institution involved in the transaction. The Seller is not responsible for delays caused by banks or payment service providers after the refund instruction has been properly initiated.

 

11. Products and Services Exempt from the Right of Withdrawal

The right of withdrawal may not apply to certain products and services listed under applicable legislation. Depending on the nature of the order, these may include, without limitation and only where legally applicable:

 

• Products prepared in line with the Buyer’s requests or personal needs, including customized, specially configured, modified, or made-to-order products.

• Products that are not suitable for return due to their nature, or products that may deteriorate, become technically unsuitable, or lose resale suitability where this is recognized under applicable law.

• Sealed products where return is not suitable for health, hygiene, safety, ESD protection, technical integrity, or similar reasons after the protective seal or packaging has been opened, to the extent permitted by applicable legislation.

• Digital content, software, license keys, electronically delivered files, or intangible goods delivered instantly or made accessible electronically, where the performance has begun with the Buyer’s approval and where legally applicable.

• Services that have started with the Buyer’s prior consent before the expiry of the withdrawal period, where the Buyer has acknowledged that the right of withdrawal may be lost once performance begins, to the extent permitted by applicable legislation.

• Products that have been mixed, soldered, assembled, programmed, electrically energized, modified, damaged, or incorporated into another product or system in a way that makes separation, resale, or safe return impossible, to the extent permitted by applicable legislation.

 

Nothing in this section limits the Buyer’s mandatory rights regarding defective, incorrect, damaged, or non-conforming products.

 

12. Defective, Incorrect or Non-Conforming Products

If the Product delivered to the Buyer is defective, incorrect, damaged, missing, or not in conformity with the order, the Buyer may contact the Seller through the contact information provided in this Agreement.

 

The Buyer’s mandatory rights under consumer protection legislation, warranty rules, defective goods provisions, and other applicable legislation remain reserved. For technical products, evaluation of defects may require inspection of the Product, review of usage conditions, electrical connection history, installation environment, and compliance with documentation and safety instructions.

 

13. Technical Use and Product Responsibility

Products sold on Lentarkstore.com may include electronic modules, development boards, technical components, or engineering-oriented products that require technical knowledge for safe and correct use.

 

Unless expressly stated otherwise in writing by the Seller, the Buyer is responsible for evaluating electrical compatibility, operating conditions, installation method, power supply requirements, environmental conditions, safety precautions, and compliance with applicable standards in their own application.

 

The Buyer must not use the Product in unsafe, unlawful, incompatible, or undocumented applications. This section does not restrict mandatory consumer rights or statutory warranty protections.

 

14. Personal Data, Privacy and Security

Personal data processed in connection with this Agreement, order placement, payment confirmation, invoicing, delivery, returns, refunds, support, and related communications is processed in accordance with the Personal Data Policy and Privacy and Security Policy published on Lentarkstore.com.

 

Order-related communications, payment notifications, shipping updates, return/refund information, support responses, and legally required notices may be sent where necessary for the performance of the transaction or legal compliance. Commercial electronic communications are sent only where legally permitted or where the required consent has been obtained.

 

15. Force Majeure

Neither party shall be held responsible for failure or delay in performing obligations under this Agreement where such failure or delay results from events beyond reasonable control, including but not limited to natural disasters, fires, explosions, wars, civil unrest, strikes, lockouts, epidemics, pandemics, governmental restrictions, infrastructure failures, internet or telecommunication failures, cyber incidents, power outages, logistics disruptions, supplier disruptions, or other force majeure events.

 

During the continuation of a force majeure event, the affected obligations may be suspended to the extent and for the period affected by such event.

 

16. Evidence and Records

For disputes arising from or related to the order, payment, delivery, return, refund, support, or this Agreement, the Seller’s books, records, invoices, order records, electronic records, server logs, email records, customer communication records, payment records, cargo/shipping records, and other business records may be used as evidence in accordance with applicable procedural law.

 

17. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Republic of Türkiye. For consumer transactions, the Buyer may submit complaints and objections to the competent Consumer Arbitration Committee or Consumer Court within the monetary limits and jurisdiction rules determined by applicable legislation.

 

Mandatory consumer protection rights and mandatory jurisdiction rules applicable under Turkish law remain reserved. The parties may also attempt to resolve disputes through good-faith communication before pursuing formal legal remedies.

 

18. Effectiveness

This Agreement becomes effective when the Buyer confirms the order and electronically accepts this Agreement through the Website before completing the payment or order process.

 

By confirming the order, the Buyer acknowledges that they have reviewed the preliminary information, product details, total price, payment terms, delivery terms, right of withdrawal, exceptions to the right of withdrawal, and related policies published on Lentarkstore.com.

 

19. Contact Information

For questions, requests, cancellations, withdrawal notices, return/refund requests, complaints, or support matters regarding this Agreement, the Buyer may contact the Seller using the following information:

 

• Lentark Enerji Kontrol Sistemleri - Harun Yaşar KÖSE

• Address: Topçular Mah. Osmangazi Cad. No: 2 İç Kapı No: 18, Eyüpsultan / Istanbul, Türkiye

• Phone: +90 539 874 81 98

• Email: info@lentark.com

 

20. Order Approval Fields

Seller: Lentark Enerji Kontrol Sistemleri - Harun Yaşar KÖSE

Buyer: [Buyer information provided during checkout]

Order Date: [Order date]

Order Number: [Order number]

Approval: This Agreement is approved electronically by the Buyer before order completion.