MEMBERSHIP & TERMS OF USE

Summary

Lentarkstore.com is provided for browsing products, creating user accounts, placing orders, and accessing related online services. By using the website, users are expected to act lawfully, provide accurate information, and comply with the applicable terms and policies.

Please read these Membership and Terms of Use carefully before using Lentarkstore.com. By accessing the website, creating an account, using the services, placing an order, or making a purchase through Lentarkstore.com, you acknowledge that you have read, understood, and agreed to be bound by these terms to the extent permitted by applicable law.

1. Purpose and Scope

These Membership and Terms of Use regulate the terms under which visitors, users, members, and customers may access and use Lentarkstore.com, create and manage accounts, review products and documentation, submit inquiries, place orders, make payments, and benefit from customer support or after-sales services.

Lentarkstore.com is the online sales platform of Lentark and is used for presenting electronic modules, development boards, selected products, product documentation, order-related communication, and customer support. These terms apply to the use of the website and the services offered through Lentarkstore.com.

Separate documents may apply to specific transactions or services, including the Distance Sales Agreement, Return and Refund Policy, Privacy and Security Policy, Personal Data Policy, cookie notices, commercial electronic communication consents, product documentation, warranty information, and any specific project or service agreements where applicable.

2. Parties and Definitions

The website is owned and operated by Lentark Enerji Kontrol Sistemleri - Harun Yaşar KÖSE, located at Topçular Mah. Osmangazi Cad. No: 2 İç Kapı No: 18, Eyüpsultan / Istanbul, Türkiye (“Lentark”, “Lentark Store”, “Company”, “we”, “our”).

For the purposes of these terms, “User” refers to any person who visits, accesses, browses, registers with, or uses Lentarkstore.com. “Member” refers to a user who creates an account. “Customer” refers to a user or member who places an order or purchases a product through Lentarkstore.com.

3. Acceptance of Terms

By using Lentarkstore.com, creating an account, submitting information through the website, placing an order, or confirming a purchase, you agree to these Membership and Terms of Use. If you do not agree with these terms, you should not use the website, create an account, or place an order through Lentarkstore.com.

By accepting these terms, the user declares that they have the legal capacity and authority to enter into a binding agreement under the laws applicable to them. Users who do not have such legal capacity may use the website only with the involvement and approval of their legal representative where legally required.

4. Membership, Account and Eligibility

Users may be required to create an account in order to access certain functions of Lentarkstore.com, such as saved addresses, order history, support requests, membership-related features, or other account-based services.

• Users must provide accurate, complete, and up-to-date information during registration, checkout, support communication, and other interactions with Lentark Store.

• Users are responsible for maintaining the confidentiality and security of their account credentials, password, and account access information.

• Users must promptly update their account, invoice, delivery, and contact information when necessary.

• Lentark Store may suspend, restrict, or terminate an account where false information is provided, account security is compromised, these terms are violated, or unlawful or abusive use is detected.

Lentark Store shall not be responsible for losses arising from the user’s failure to protect account credentials, unless such loss is caused by a fault attributable to Lentark Store under applicable law.

5. User Responsibilities

Users agree to use Lentarkstore.com lawfully, responsibly, and in accordance with these terms, applicable legislation, and the intended purpose of the website.

• Users must not use the website for unlawful, misleading, fraudulent, abusive, offensive, harmful, or unauthorized purposes.

• Users must not submit false, incomplete, misleading, or unauthorized information during registration, checkout, support, return, or communication processes.

• Users must not attempt to access, copy, interfere with, reverse engineer, damage, overload, disrupt, or compromise the website, its infrastructure, source code, databases, security systems, or related services.

• Users must not upload, transmit, or share content that infringes intellectual property rights, violates personal rights, contains malware, encourages illegal activities, or is contrary to applicable law and public order.

• Users are responsible for ensuring that the products they purchase are suitable for their intended technical application, unless otherwise expressly stated in writing by Lentark Store.

Lentark Store reserves the right to restrict access, suspend memberships, cancel transactions, remove unlawful content where applicable, and take legal action in case of violation of these terms or applicable legislation.

6. Product Information and Technical Documentation

Lentarkstore.com may include product descriptions, technical specifications, images, application notes, documentation, compatibility information, and other product-related content. Lentark Store aims to keep product information accurate and up to date; however, minor differences may occur due to product revisions, supplier updates, technical improvements, or display settings.

• Product images may be representative unless expressly stated otherwise.

• Technical documents, application examples, diagrams, and explanations are provided for informational purposes and must be evaluated by the user according to the requirements of the final application.

• Electronic modules and development boards may require technical knowledge for safe and correct use. Users are responsible for proper installation, electrical compatibility, environmental conditions, safety precautions, and compliance with applicable standards in their own applications.

• Lentark Store may update, revise, discontinue, or replace products, documentation, or specifications where necessary.

Nothing in this section limits mandatory consumer rights or statutory warranties provided under applicable legislation.

7. Orders, Prices, Payment and Invoicing

Orders placed through Lentarkstore.com are subject to product availability, payment confirmation, order verification, and applicable distance sales or consumer protection rules. Lentark Store reserves the right to reject or cancel orders where payment cannot be confirmed, product availability changes, incorrect information is provided, fraud or misuse is suspected, or legal or technical reasons prevent fulfillment of the order.

• Prices, product availability, shipping fees, taxes, and campaign conditions may be updated at any time before order confirmation.

• The final price, including applicable taxes and shipping charges where applicable, will be shown during checkout or in the relevant order confirmation process.

• Payments may be processed through authorized payment service providers, banks, electronic payment institutions, wire transfer/EFT, or other payment methods made available on the website.

• Invoices are issued based on the billing information provided by the customer. The customer is responsible for ensuring that invoice details are accurate and complete.

Where payments are made in foreign currency or where currency conversion is required, the applicable exchange rate, payment method rules, banking charges, and legal restrictions may apply. Customers are responsible for complying with payment rules applicable to their location and transaction type.

8. Delivery, Returns and Cancellations

Delivery, shipment, return, cancellation, exchange, and refund processes are carried out in accordance with the information provided during the order process, the applicable Distance Sales Agreement, the Return and Refund Policy, and the relevant provisions of consumer protection and e-commerce legislation.

• Customers must provide accurate and complete delivery information. Lentark Store is not responsible for delivery issues caused by incorrect or incomplete address or contact information provided by the customer.

• Delivery times may vary depending on product availability, order preparation, shipping company operations, destination, public holidays, customs procedures where applicable, and force majeure events.

• Return and cancellation rights may vary depending on the product type, whether the product has been used, whether it is customized or specially prepared, and the mandatory rules of applicable legislation.

• Customers should review the Distance Sales Agreement and Return and Refund Policy before completing a purchase.

9. Intellectual Property Rights

All trademarks, trade names, logos, designs, text, product names, technical documents, images, graphics, software elements, page layouts, product documentation, application notes, drawings, and other content available on Lentarkstore.com are owned by Lentark Store, Lentark, its licensors, suppliers, or relevant right holders, unless otherwise stated.

• Accessing or using Lentarkstore.com does not grant the user any ownership, license, or transfer of intellectual property rights, except for the limited use necessary to view the website and use the services in accordance with these terms.

• The content of the website may not be reproduced, copied, modified, distributed, published, sold, transferred, reverse engineered, or used on another website or platform without prior written permission, except where permitted by law.

• Users may download or use product documentation only for legitimate evaluation, installation, operation, support, or purchase-related purposes related to the relevant product.

10. Personal Data, Privacy and Communications

Personal data processed through Lentarkstore.com is handled in accordance with the Personal Data Policy, Privacy and Security Policy, cookie notices, and applicable legislation. Users should review the relevant documents to understand how their personal data is collected, processed, stored, transferred, and protected.

• Order-related communications such as order confirmations, payment notifications, shipping updates, return information, support responses, and legally required notices may be sent where necessary for the transaction or legal compliance.

• Commercial electronic communications, promotions, newsletters, or product updates are sent only where legally permitted or where the required consent has been obtained.

• Users may withdraw commercial electronic communication consent or unsubscribe through the available communication channels or unsubscribe options where applicable.

• Lentark Store does not sell users’ personal data to third parties.

11. Website Availability, Security and Technical Operation

Lentark Store makes reasonable efforts to ensure that Lentarkstore.com operates securely and continuously. However, the website may be temporarily unavailable or limited due to maintenance, updates, technical problems, infrastructure failures, cyber incidents, service provider disruptions, force majeure events, or other reasons beyond reasonable control.

• Lentark Store may modify, suspend, restrict, or discontinue any part of the website, services, products, or technical features where necessary.

• Users must not attempt to bypass security measures, interfere with the operation of the website, or use automated tools in a manner that may harm the website or other users.

• Users are expected to use secure devices, protect passwords, and avoid sharing sensitive information through insecure channels.

12. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, Lentark Store provides the website and its online services on an “as is” and “as available” basis. Lentark Store does not guarantee that the website will be uninterrupted, error-free, or free from technical defects at all times.

Lentark Store shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from website use, account misuse, user error, incompatible applications, unauthorized access caused by the user’s negligence, or third-party service interruptions, except where liability cannot be limited under applicable law.

Nothing in these terms limits mandatory consumer rights, statutory warranties, product liability rules, or any rights that cannot legally be waived or restricted under applicable legislation.

13. Force Majeure

Neither party shall be held responsible for failure or delay in performing obligations under these terms where such failure or delay results from events beyond reasonable control, including but not limited to natural disasters, fires, explosions, wars, civil unrest, strikes, lockouts, epidemics, pandemics, governmental restrictions, infrastructure failures, internet or telecommunication failures, cyber incidents, power outages, logistics disruptions, or other force majeure events.

During the continuation of a force majeure event, the affected obligations may be suspended to the extent and for the period affected by such event.

14. Amendments to the Terms

Lentark Store may update or amend these Membership and Terms of Use when required due to changes in legislation, website features, e-commerce operations, service providers, technical infrastructure, product scope, or company policies.

The updated version will be published on Lentarkstore.com and will become effective as of its publication date unless otherwise stated. Users are responsible for reviewing the current version of these terms. Continued use of the website after publication of updated terms means acceptance of the updated terms to the extent permitted by applicable law.

15. Notifications

Notifications relating to these terms may be sent to the contact information provided by the user during registration, checkout, order placement, or subsequent communication. Users are responsible for keeping their contact information up to date.

Notifications sent to the user’s registered email address or other contact information provided by the user shall be deemed valid unless the user has properly notified Lentark Store of updated contact details.

16. Evidence Agreement

For any disputes arising from or related to the use of Lentarkstore.com, membership, orders, payments, delivery, returns, support, or these terms, the parties agree that Lentark Store’s books, records, invoices, order records, electronic records, server logs, email records, customer communication records, payment records, and other business records may be used as evidence in accordance with applicable procedural law.

17. Governing Law and Dispute Resolution

These terms are governed by the laws of the Republic of Türkiye. For disputes arising from the implementation or interpretation of these terms, the competent courts and enforcement offices of Istanbul shall have jurisdiction, without prejudice to mandatory consumer protection rules and any mandatory jurisdiction rules applicable under Turkish law.

18. Contact Information

For questions, requests, complaints, or applications regarding these Membership and Terms of Use, you may contact Lentark Store using the following information:

• Lentark Enerji Kontrol Sistemleri - Harun Yaşar KÖSE

• Address: Topçular Mah. Osmangazi Cad. No: 2 İç Kapı No: 18, Eyüpsultan / Istanbul, Türkiye

• Phone: +90 539 874 81 98

• Email: info@lentark.com

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